Key Job Accountabilities
Define the IT strategy for the entity in line with the business strategy and the IT Group policies, develop IT vision/mission, roadmaps and policies including security and quality,
Develop IT master plan and translate it into an annual plan with milestones and IT budget,
Develop business cases to relevant stakeholders addressing political, financial, and organizational interests,
Keep abreast of the emerging trends and technologies, evaluate their business value, applicability and utility to the Group / specific business and participate in discussions around innovation in relation to external market/technology trends,
Define and review KPIs, metrics and SLAs and oversee performance,
Manage and control the overall IT budget and expenses of the entity,
Identify internal and external benchmark to compare the internal performance with industry best practices,
Guarantee the proper functioning of the IT operations and the quality of the services provided to the users of his entity by seeking continuous improvement,
Ensure the staff optimization and the development of strategic capabilities,
Ensure the overall scalability, and sustainability of the global IT landscape for the entity,
Manage strategic suppliers / vendors (Technical, business and Legal aspects),
Manage the overall risk assessment for the entity,
Promote the IT and digital and ensure the communication around IT concepts and the main evolutions and to all stakeholders of his/her entity.
Professional & Technical Competencies
FACILITATES KNOWLEDGE MANAGEMENT & EXPERTISE TRANSMISSION
Rapidly acquires new knowledge on IT solutions and keeps constantly updated of technological opportunities & market trends in his/her field
Organizes at his/her level the relevant transmission of the technical and/or project management skills and “know how”
DECODE AND INFLUENCE
Clarifies and simplifies technical concepts / solutions to facilitate action and decision making
Listens actively to his partners/clients, to decode needs, qualify them properly and transform them in relevant solutions
Takes change management and communication initiatives to facilitate the implementation of solutions and users satisfaction
UNDERSTAND L'ORÉAL SYSTEMS AND TECHNOLOGY
Rapidly acquires new knowledge on IT solutions and keeps constantly updated of technological opportunities & market trends in his/her field
Organizes at his/her level the relevant transmission of the technical and/or project management skills and “know how”
Knowledge of group wide specific Infrastructure (as applicable to specific role)
Knowledge of the emerging and new infrastructure technologies
ACTS AS A PROACTIVE BUSINESS PARTNER
Imagines and promotes alternative options/solutions to match client needs
Understands the “big picture” of the business, the operating model, the processes and the roles within the organizations
KNOWLEDGE OF PROJECT MANAGEMENT & METHODOLOGIES
Knowledge of L'Oréal Project Management Methodologies (e.g. Agile)
Understand approaches to define project steps and tools to set up action plans
Rapidly acquires new knowledge on IT solutions and keeps constantly updated of technological opportunities & market trends in his/her field.