LIUGONG, a multinational company from Yellow Line field, manufacturer of heavy machinery, wheel loaders, excavators and other machines, is looking for this professional, to work in Gran Buenos Aires/AR, acting in Latin America. Reporting to Service Coordinator and Product Support Manager in Argentina:
Requirements: Bachelor’s degree in Engineering, Mechanics, Mechatronics, Industrial or related to the technical area.
Experience:
· * Have worked as an engineer in areas related to After Sales, preferable at heavy construction machinery industry, heavy machinery or industrial engines.
· * Technical knowledge of heavy machinery and its systems (engine, hydraulics, electronics, transmissions, etc) and Experience in technical training.
Languages: Native Spanish and Intermediate English is mandatory
Activities:
* Provide basic training to distributors about products, developing new technical materials, and translate some of them, for new product's technical support.
* Follow and orientate distributors regarding capabilities and internal audits in accord of procedures.
* Provide technical support to distributors about significant failures and prepare reports through internal systems,
* Offer Judgement on guaranteed processes,
* Technical support to distributors and internally to other areas of the company (Spare Parts, Marketing, Commercial, Product).
* Prepare and lead KPI controls and Monthly results for company.
* Technically assist the commercial & product team in negotiations with customers and to visit and develop KA customers.
* Take responsibility for customer satisfaction surveys and improvement projects and look for solutions in the field with the spare parts department.
On-site activity with periodical travels to LATAM (25% of time). Payment in Dollars in Third Party Services Contract with LiuGong LA Brazil.
Applications by: https://menvievagas.com.br/vaga/112220